How to cancel the CostPocket subscription?
Last updated July 10, 2026
There are two ways to stop paying for CostPocket, depending on whether you want to keep your document archive.
Option 1. Switch to a plan with no fixed fee and keep your archive
Change your plan in Settings > Billing. With no new documents submitted, you will not be charged again β and all previously submitted documents remain safely archived and viewable at any time. If you ever need digitisation again, simply resume using the service.
Option 2. Delete the account completely
Write to support@costpocket.com to fully delete your CostPocket account and its documents from our system and archives.
Before deleting: documents are normally archived for 7 years for legal compliance β make sure you've exported anything your accounting requires.
Frequently asked questions
Will I be charged after I stop submitting documents? On a plan without a fixed monthly fee, no β charges only occur when documents are digitised or paid user roles are active.
Can I get my documents back after deletion? No, full deletion is irreversible. If in doubt, keep the account on a free plan instead.